D&B Careers

Dun & Bradstreet Credibility Corp. is looking for a strong Accounting Manager who will be responsible for managing the company's accounting functions under the guidance and direction of the Controller. The ideal candidate will have very strong analytical skills, finance and accounting expertise (CPA or CMA a huge plus!). Experience with a recurring revenue business model in the SaaS/cloud services or internet space is highly preferred.

More Specifically...

Financial Reporting(with guidance from senior executives):

• Draft monthly, quarterly, and annual financial statements
• Analysis of results, budget variances and operating issues
• Report monthly compliance to bank, board of directors and shareholders appropriate
• Oversee stock option administration and related reporting
• Maintain accounting software, version control, upgrades and recommend improvements as necessary
• Reconciliation of key account: cash, balance sheet accounts
• Develop / enhance related systems, processes, procedures: fixed assets, sales commissions, billing and collections

Maintain and further develop reporting of key operating metrics:

• Work with Controller to further develop enterprise score card
• Oversee metrics such as customer growth, churn, revenue projections and gross margin analysis

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

Bachelor's degree in Accounting, Finance or closely related discipline. CPA required.

• 5-7+ years of experience in financial management, with previous experience in both public and private accounting
• MUST be able to demonstrate very strong analytical capabilities
• Experience with general accounting, purchasing, budgeting, financial reporting and cost accounting
• Able to develop and enforce sound accounting policies and procedures
• Excellent computer skills, specifically Microsoft Excel modeling and Microsoft Dynamics (Great Plains)
• Technology, internet, business service provider industries and acquisitions experience is a plus!

PLUSES:

• Highly responsible, inquisitive, self-motivated, and able to thrive in an energetic, fast-paced, entrepreneurial startup environment
• Hands-on; completes tasks in a timely manner and dependable
• Strong team player willing to “roll up their sleeves and do what it takes” to support a small finance/accounting team
• Excellent communication skills – written, verbal, presentation and interpersonal
• A cost conscious, proactive leader who can maximize the resources of a startup
• Passion to work in technology/online space a plus!
• Detailed oriented persona, who is very meticulous about their work
• Able work in a fast-paced, entrepreneurial start-up environment with minimal supervision
• Above all, ethical, fair and of high integrity

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Dun & Bradstreet Credibility Corp. is looking for a results oriented, Product Marketing Manager to support the Product team in marketing, product positioning, pricing and bundling.  This person would own the initiative on gathering analytical data to support both Marketing and Product teams.

More Specifically...

• Help develop, set and execute the marketing and go-to-market strategy driving revenue across the Company’s products
• Drive the integrated marketing, product positioning, pricing and differentiation strategy, working cross-functionally with Product Management, Sales, Direct Marketing, Partner Marketing, Marketing Communications and PR to market the Company’s brand and products
• Serve both direct and indirect sales and partner channels in driving revenue
• Leverage her/his product marketing experience, strong analytic skills and keen understanding of the internet to develop and promote Dun & Bradstreet Credibility Corp.’s portfolio of products
• Manage the marketing of multiple products, create and clearly communicate product messaging and value propositions with key stakeholders
• Collaborate with the Product, Marketing, Legal and Sales teams to define and execute go-to-market strategy
• Optimize and iterate today’s integrated marketing plan while helping strategize future plans
• Enable success of direct and indirect sales teams via assets, activities and collateral in deliverables such as positioning statements, key messages, metrics, customer quotes, competitive analysis, web content, price sheet, case studies, e-books/white papers and others relevant marketing materials
• Identify and monitor new market opportunities and provide supporting data to justify the pursuit of these opportunities
• Understand the customer selection/decision criteria and preferences by analyzing Company data
• Demonstrate a strategic and results-driven perspective for the brand and its products

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

Bachelor’s degree in Marketing (or related field/exp.) MBA highly preferred.

• 5-7+ years of technology marketing experience, specifically product marketing
• Marketing online products, software, and/or ecommerce is essential
• Background in product marketing at an enterprise software company is highly preferred
• Experience and understanding with marketing business-to-business technology products, targeting SMB audiences
• Experience working with online products and knowledge of wireframes and other product management techniques

PLUSES:

• Exceptional ability to determine, communicate and champion strategies and vision
• Strong business/analytical organization and project management skills
• Demonstrated ability to drive marketing strategy in a fast-paced, matrixed environment
• Self-driven, with a positive outlook and ability to motivate resources and peers
• Excellent communication skills – written, verbal, presentation and interpersonal
• Highly responsible, self-motivated and able to thrive in an energetic, fast paced environment
• Hands-on; completes tasks and dependable with a highly detailed-oriented persona
• A cost conscious, proactive leader who can maximize the resources of a high growth enterprise
• Passion to excel and enjoys working with creative, fast-paced, entrepreneurs
• Ethical, fair and of high integrity

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Dun & Bradstreet Credibility Corp. is looking for sharp QA Engineers (multiple openings) to work with an agile team on the company's proprietary data management system and flagship website. In our fast paced environment, the QA Engineer will work closely with other developers, database administratorsand project managers.  The ideal candidate will be familiar with QA software such as Selenium and Load Impact.  Responsibilities include but are not limited to QA testing, noting requirements, beta testingand working with end users to verify issues.

More Specifically...

• Develop test plans and cases according to business and technical requirements.
• Conduct exploratory testing and acceptance of new features; execute test cases.
• Identify bugs through systematic testing.
• Help developers reproduce errors, report defects and ensure that defects are fixed promptly.
• Provide leadership and guidance to less experienced team members.
• Work with offshore resources to ensure quality including coding standard, accuracy and ease of ownership of code.

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

Bachelor’s degree in Computer Science/Engineering or a related field.

• QA experience in an enterprise web environment (internet/startup or IT Consulting preferred!)
• Able to generate test plans independently and quickly become an expert on the feature areas, in order to test those areas effectively
• Must have experience writing automated test scripts and working with testing software
• Have the ability to identify, isolate and document defects
• Able to communicate and collaborate with developers to identify bugs, collaborate to reproduce errors, ensure that defects are fixed and structure robust test cases
• Must be able to define and execute rollout plans from Development, to QA, to Production
• Possess strong technical skills, such as an ability to understand basic SQL syntax for checking results in a database
• Familiarity with Unix/Linux/Windows environments a plus!
• Understanding of enterprise software product life cycle, QA principles and process
• Able to quickly learn new technologies
• Strong working knowledge of Selenium or related software

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Dun & Bradstreet Credibility Corp. is looking for Java Developers to join our incredibly talented, fast-paced, agile team to work on the company's sites and products. Working in an entrepreneurial and collaborative environment, the Java Developers will work closely with other developers, database administrators, project managers and business stakeholders. The responsibilities include but are not limited to agile development, service oriented architecture and object oriented programming. All of our developers collaborate with one another in a very progressive technical environment.

• Conduct object oriented programming and web development for our flagship website as well as other web properties owned by Dun & Bradstreet Credibility Corp.
• Continually conduct exploratory development and learning (look on our site for information on Hack Days!)
• Lead and perform ongoing code reviews as needed and help the overall technology team as necessary
• Take ownership responsibility of ongoing website development
• Mentor, train and lead new developers, provide work guidance as needed
• Be a team player and enjoy the environment. We are big proponents of knowledge sharing

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BS in Computer Science or related field preferable

• 1-5 years of professional development for a highly trafficked, public facing online property
• Prior experience with ecommerce systems highly preferred
• Strong technical acumen, understanding basic SQL syntax for checking results in a database
• Thorough understanding of enterprise software product life cycle, agile principles and process
• Very familiar with Linux and Windows environments
• Have demonstrated ability to quickly learn new technologies
• Working knowledge of MVC, Spring frameworks
• Well versed with Javascript, AJAX, HTML/DHTML, CSS, XML, BDD/TDD, RSpec/Cucumber and SQL
• Experience caching with high-traffic, public-facing websites

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Dun & Bradstreet Credibility Corp. is looking for PHP Developers to join our incredibly talented, fast-paced, agile team to work on the company's sites and products. Working in an entrepreneurial and collaborative environment, the PHP Developers will work closely with other developers, database administrators, project managers and business stakeholders. The responsibilities include but are not limited to agile development, service oriented architecture and object oriented programming. All of our developers collaborate with one another in a very progressive technical environment.

• Conduct the needed programming and web development for our flagship website as well as other web properties and products owned by Dun & Bradstreet Credibility Corp.
• Continually conduct exploratory development and learning (look on our site for information on Hack Days!)
• Lead and perform ongoing code reviews as needed to help the technology team (we move quickly!)
• Take ownership responsibility of ongoing web development projects
• Mentor, train and lead new developers, provide work guidance as appropriate
• Be a team player and enjoy the environment. We are big proponents of knowledge sharing

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BS/BA in Computer Science or related field

• 1-5 years of professional development for a highly trafficked, public facing online property
• Prior experience with ecommerce systems and online public facing websites highly preferred
• Strong technical acumen, understanding basic SQL syntax for checking results in a database
• Thorough understanding of enterprise software product life cycle, agile principles and process
• Very familiar with Linux/Windows environments
• Have demonstrated ability to quickly learn new technologies
• Working knowledge of MVC, Spring frameworks
• Well versed with Javascript, AJAX, HTML/DHTML, CSS, XML, BDD/TDD, RSpec/Cucumber and SQL
• Experience caching with high-traffic, public-facing websites

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Dun & Bradstreet Credibility Corp. is looking for a Payment Card Professional who will be responsible for leading the company's payment card processes and compliance. The ideal candidate will have very strong analytical skills, expert-level knowledge in payment card processing and experience with high volume ecommerce transactions and large scale SQL databases. Experience with a recurring revenue business model in the SaaS/could services or internet space is highly preferred.

More Specifically...

• Ensure compliance (PCI) with industry, state and federal regulations relating to credit card processing. Be a key, subject matter expert in PCI Compliance for the Company
• Supervise all aspects of cash application including credit card and ACH processing
• Manage and review daily, weekly and monthly reconciliations between e-commerce, acquirer, processor and bank
• Effectively manage customer refunds and charge-backs as needed
• Review and analyze credit card billing, refund and chargeback activity
• Provide the customer service team with guidance and response to customer billing inquiries
• Manage relationships with payment processor and other 3rd party vendors
• Create necessary guidelines and policies regarding customer refunds and charge-backs
• Collaborate with the director of financial information systems, technology, finance and operations teams and third party vendors to continuously enhance our credit card customer experience and retention while improving our processing efficiency

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BA/BS degree in Accounting, Finance, Business or Information Systems. CMA certification a plus.

Ideal candidate would have 5-10+ years of experience in financial management, specifically current experience in credit card processing/compliance.

• Solid foundation of general accounting and internal controls
• Must be able to demonstrate very strong analytical capabilities
• Excellent computer skills, especially Microsoft Excel, Access and Dynamics (Great Plains)
• Able work in a fast-paced, entrepreneurial, high growth environment with minimal supervision
• Technology, internet, business service provider industries highly preferred
• Clear and effective written and verbal communication
• Advanced knowledge of Microsoft Dynamics GP
• Knowledge of other various enterprise accounting software highly preferred

PLUSES:

• Highly responsible, self-motivated and able to thrive in an energetic, fast paced environment
• Hands-on; completes tasks and dependable
• Team player willing to help where needed to support the finance and accounting team
• Excellent communication skills — written, verbal, presentation and interpersonal
• A cost conscious, proactive leader who can maximize the resources of a high growth enterprise
• Passion to excel and enjoys working with creative entrepreneurs
• Detailed oriented persona, who is very meticulous about their work
• Ethical, fair and of high integrity

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Dun & Bradstreet Credibility Corp. is looking for a top performing Manager of FIS who will be responsible for managing the company's financial enterprise platforms under the guidance of the Director of FIS. The position will be a key business partner to the Director and have direct interaction with the CFO and CTO in determining the architecture, design, development, implementation, deployment and maintenance of the multiple financial systems including Microsoft Dynamics (Great Plains), SAS analytics, large scale SQL databases and interfaces to proprietary systems supporting high volume ecommerce transactions, credit card payments processing/reconciliation, business planning and performance metrics.

The ideal candidate will have the ability to manage various partners across the financial, technical, project management and third party provider teams to ensure process and systems are designed and implemented to meet the accountability and performance reporting requirements of the Company. The model candidate will possess an aptitude for critical thinking and have demonstrated the skill to formulate creative solutions. This person will be able to identify system and process improvements and have a vision for future needs. Experience with recurring revenue business models in the SaaS/cloud services or internet space is highly preferred.

More Specifically...

• Lead and/or support various finance and reporting system projects, including concept development, requirement identification, user testing and production implementation from a process and operational view
• Work in a cross functional role with technology, finance, operations, senior management and third party technology providers to achieve timely integration of new business initiatives within finance and performance reporting processes and systems
• Prepare and submit project concepts to technology, finance and operations teams. Partner with these teams to identify key requirements and specify system and process solutions
• Be the Company's subject matter expert in Microsoft Dynamics (Great Plains) and manage relationships with all Microsoft Dynamics VARS and consultants
• Participate in ongoing Microsoft Dynamics and enterprise system enhancements and releases to drive operational excellence in system design and efficient finance process. Support finance and operations teams with Microsoft Dynamics knowledge and solutions implementation and testing
• Work with finance and business intelligence teams to ensure reliability, continuity and improvement of the Company's data warehouse and SAS analytics platform. Serve as the main liaison between the business intelligence and finance teams to develop and extend performance metrics using the SAS solution
• Partner with finance, technology and operations to ensure SOX 404 compliance across all of the Companies enterprise platforms
• Participate in due diligence related to business acquisitions and preparation of systems integration plans for acquired enterprises

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BA/BS degree in Business, Accounting, Finance or Information Systems. MS/MBA a plus.

• 7+ years of experience with enterprise financial systems (Microsoft Dynamics), billing systems and credit card processing/reconciliation systems required. Experience with business intelligence reporting solutions using SAS analytics is a significant plus
• 3+ years supervisory/management experience
• 2+ years of experience in accounting/finance or supporting accounting/finance end-users with professional experience with ERP level systems with exposure to a variety of functional areas such as GL, AP, AR, fixed assets, cash management, taxation, budgeting and performance metrics
• Experience writing business requirements, functional specifications, detailed design documents (including interfaces), technical requirements and test plans
• Solid understanding of software development and project management process (initiation, planning, design, execution) in an enterprise/SaaS environment
• Extensive experience with financial applications and transaction flow, expertise with Microsoft Excel, Access and Dynamics (Great Plains)
• Strong communicator and influence with senior level management
• Experience working with companies making strategic acquisitions and newly acquired companies
• Technology, internet, business service provider industries highly preferred
• Experience in T-SQL is a plus

PLUSES:

• Highly responsible, self-motivated and able to thrive in an energetic, fast paced environment
• Hands-on; completes tasks and dependable
• Team player willing to help where needed to support the finance and accounting team
• Excellent communication skills — written, verbal, presentation and interpersonal
• A cost conscious, proactive leader who can maximize the resources of a high growth enterprise
• Passion to excel and enjoys working with creative entrepreneurs
• Detailed oriented persona, who is very meticulous about their work
• Ethical, fair and of high integrity

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The Marketing Campaign Manager is responsible for the creation, implementation and optimization of direct response campaigns that support customer acquisition and retention programs as well as general marketing activities that support profitable sales growth. The position will require the direct oversight of offline marketing channels including direct mail, email, and non-traditional media to drive lead generation.

More Specifically...

• Work cross functionally to deliver offline marketing strategies with detail project specifications and providing end to end project management
• Development of channel marketing plans, leveraging prospect and customer segmentation strategies to drive relevant messaging and product targeting
• Manage the timely development and deployment of creative assets to support email, direct mail, print, landing pages and sales collateral, working with internal creative services team and outside agencies
• Manage inventory of mailing materials to support planned campaigns
• Measure performance and identify levers for improvement – design and analyze relevant reports, design A/B testing and evaluate performance across various marketing channels to identify opportunities to optimize ROI
• Manage vendor production schedules and inventory levels for flawless execution of monthly marketing campaign strategies across sales channels.
• Execute projects within required timelines and budget
• Recommend and establish procedures, workflows and project plans to improve efficiency of marketing campaign development, launch and back-end tracking

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

Bachelor’s degree in Marketing/Finance or related field.

• Minimum of 3-5 years of experience in direct marketing campaign management
• Previous experience with database segmentation strategy development
• Direct experience developing advertising/promotional and direct marketing programs and materials
• Strong knowledge of best practices for direct mail and email creative, segmentation and testing methodologies
• Experience working with a self-service email delivery tool
• Knowledge of HTML highly preferred
• Strong organization, project management and analytical skills required

PLUSES:

• Energetic and fast paced individual who thrives in a high growth, entrepreneurial environment
• Organized and motivated team player, with the ability to manage multiple projects while paying close attention to detail
• Demonstrated ability to think creatively
• Highly responsible, self-motivated, and able to work with minimal supervision
• Exceptional communication skills; verbal, written and interpersonal
• Above all, ethical and of high integrity

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Dun & Bradstreet Credibility Corp. is seeking an exceptional Business Intelligence Analyst to play an integral role in the design, development and launch of a world-class Business Intelligence (BI) solution.  This individual will serve as a key partner to business users looking to delve deep into data for the purpose of creating actionable intelligence that influences strategic decision making and company performance.

The ideal candidate will have 2-3+ years of experience in a reporting & analytical role in an online environment with the demonstrated ability to think in a business-minded manner while formulating impactful insights.  Applicable workplace experience with SQL is required.  Experience with an industry-leading BI tool (SAS, Cognos, Business Objects, MicroStrategy) is a strong plus.

More Specifically...

• Work with business units (partners) to identify, prioritize, clearly define and document analytical needs, while maintaining perspective on the ultimate KPIs of the company
• Provide reporting, analysis and insightful recommendations to business leaders on key performance metrics pertaining to Sales, Marketing, Business Development and Finance
• Design, develop, validate and maintain SAS BI cubes, information maps (metadata), queries, dashboards and standardized reports
• Assist with administration, oversight and training on SAS platform applications
• Identify and assess impact of proposed product/process/methodology changes to systems from a reporting & analysis perspective
• Mine and manipulate significant data sets for the purpose of gleaning actionable strategic and operational insights
• Ad Hoc reporting and analysis for short-term projects as assigned

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BA/BS in Business, Information Systems, Statistics or relevant discipline

• 2-3+ years of experience in a reporting & analytics role
• Applicable workplace experience with SQL required (SQL Server preferred, but Oracle and MySQL also OK)
• Advanced Excel skills
• Familiarity working with extremely large data sets
• Experience with an industry-leading BI tool (SAS, Cognos, Business Objects, MicroStrategy) and web analytics software such as Omniture and/or Google Analytics
• Advanced knowledge of statistical models and forecasting techniques (experience with SAS preferred)
• Solid understanding of data modeling, data warehousing and ETL
• Highly analytical and detail oriented with strong written and verbal communication
• Able to work cross-functionally across multiple departments in a fast paced, entrepreneurial environment
• Ability to multitask and prioritize assignments effectively, work autonomously
• Takes initiative, knows what needs to be done and executes with a sense of urgency, discipline and focus
• Capable of identifying issues related to statistical analysis, recommending options and implementing solutions

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Dun & Bradstreet Credibility Corp. is looking for a Senior Java Engineer to work with and lead an agile team working on the company's proprietary data management system, flagship website www.dandb.com, and products.  Working in a fast paced environment, the Sr. Java Engineer will work closely with other developers, database administrators, project managersand business stakeholders.

The Sr. Java Engineer will primarily be responsible for continuous design and development of a SOA layer to support the enterprise architecture within the company. The SOA layer will act as a data access layer, separating operational data stores and data warehouses from the application and GUI layers. In addition, the new systems will communicate with and consume services from external partners.

• Lead the agile development efforts and object oriented programming of a Java SOA layer
• Designing and developing a service layer which separates the application layer from the data stores
• Continually conduct exploratory development
• Perform ongoing code reviews
• Take complete ownership responsibility of specified service layer
• Mentor train and lead new team members as needed

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

MS/BS in Computer Science or related field

• 5+ years of experience in web development utilizing Java
• Have experience developing a service layer (internet/startup or IT consulting experience preferred!)
• Extensive knowledge of Spring (including Spring MVC) frameworks and Hibernate
• Prior experience with ecommerce systems highly preferred
• Strong SQL experience used to generate XML from services
• Very familiar with Linux/Windows environments
• Advanced technical acumen and well versed with XML, BDD/TDD, RSpec/Cucumber and SQL
• Good understanding of design patterns and ability to pick when a particular pattern is appropriate and when it's not

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Dun & Bradstreet Credibility Corp. is looking for a Senior PHP Developer to work with an agile team for the company's flagship website, other web properties and products. Working in a fast paced environment, the Sr. PHP Developer will work closely with other developers, database administrators and project managers. Responsibilities include but are not limited to conducting code reviews, agile development, service oriented architecture and object oriented programming.

• Conduct object oriented programming and web development for our flagship website as well as other web properties owned by Dun & Bradstreet Credibility Corp.
• Continually conduct exploratory development
• Lead and perform ongoing code reviews
• Take ownership responsibility of ongoing website development
• Mentor, train and lead new developers, provide work guidance as needed

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

MS/BS in Computer Science or a related field preferable

• 5+ years developing with PHP for a public facing online property
• Strong PHP5 / Object Oriented Programming skills
• Prior experience with ecommerce systems highly preferred
• Strong technical acumen, understanding basic SQL syntax for checking results in a database
• Thorough understanding of enterprise software product life cycle, agile principles and process
• Very familiar with Unix/Linux/Windows environments
• Have demonstrated ability to quickly learn new technologies
• Working knowledge of MVC and Spring frameworks
• Well versed with JavaScript, AJAX, HTML/DHTML, CSS, XML, BDD/TDD, RSpec/Cucumber and SQL
• Experience caching with high-traffic, public-facing websites

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Dun & Bradstreet Credibility Corp. is looking for a Credit Advisor to advise our customers about credibility solutions for small business customers. This person is responsible to achieve sales goals on a weekly & monthly basis, while observing all compliance policies and procedures.

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BS/BA in Business related field or related experience preferred but not required`

Ideal candidate would have demonstrated sales ability, using needs-based selling; assertive; persistent; good listener; self-motivated

• Aptitude for acquiring selling skills and product knowledge
• Proven track record of achieving/exceeding quota driven goals in a high volume, fast-paced call center environment; strong telephone presence and skills required
• Experience in selling an intangible product (such as insurance, information, etc.) rather than a tangible product and/or inside sales is strongly preferred
• High school diploma is required
• Outstanding verbal, organizational, written and verbal communication skills required
• High energy, strong phone presence
• Strong computer skills, including Microsoft Office Suite
• Achieve direct revenue goals by selling products and service to new and inactive customers via the telephone on customer calls
• Credit advisors may be assigned to primarily inbound or outbound calls; may be assigned to New Customer Acquisition, Retention, Winback, Canada or other specialty areas
• Probe for and identify sales lead opportunities with information customers who engage in B2B transactions
• Use technology to achieve required talk time, revenue per hour and calls per hour
• Remain knowledgeable about customers' business practices and functions, understand the relationship between Dun & Bradstreet Credibility products/services and the appropriate needs for customers and the ability to transition customers to the proper service/sales consultant efficiently

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Dun & Bradstreet Credibility Corp. is looking for a Sales Team Lead to oversee and lead a sales team in the New Customer Acquisition world. NCA teams sell to those customers with an average spend of less then $2,000.00 per transaction, with less than 50 employees. This person will be responsible for managing team members who are handling all inbound and/or outbound calls, including personnel management (time and attendance), coaching, training, and interfacing with other department heads to maximize sales performance on the team.

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BS/BA in Business Related field or related experience required

Ideal candidate would have 3+ years prior sales management experience in a metric-driven call center environment

• Strong interpersonal platform and excellent oral and written communication skills required
• Must be able to drive team performance to meet commitments
• Must make recruiting, retaining and developing talent a priority
• External candidates must have extensive selling skills, with a proven track record in demonstrating strong sales performance results
• Must demonstrate the ability to work in a rapidly changing environment, handle multiple priorities and effectively lead teams through change
• Must be goal oriented, creative, and highly analytical
• Must be able to empower team members to make decisions that drive results for their customers
• Expertise with various online tracking technologies and experience with social media is a plus
• Proficient in Excel, PowerPoint, Word and Outlook; Working
• Possess strong problem-solving skills, including the ability to think analytically and creatively
• Ability to multitask and prioritize multiple assignments in a dynamic, fast-paced, entrepreneurial environment
• Have the ability to thrive in an energetic, fast pace, high growth, entrepreneurial environment
• Hands-on; completes tasks and dependable; proactive in nature
• Team player, with a strong sense of ownership and a "get things done" attitude
• Ethical, fair, and of high integrity
• Build and drive a team of approximately 15 team members specializing in new customer acquisition for those business with under $2k average spend, and over 200 average employees
• Responsible for personnel administration for the team, including (but not limited to): salary review, team member development, planning/training, performance management and employee relations
• Work with various internal partners to increase the overall quantity and quality of sales leads and overall NCA call volume. This includes: source identification (SBS, Web, modeling, cross-sell and partnerships), lead qualification, distribution, routing and tracking.
• Employ and replicate best demonstrated sales practices as well as sales process improvements
• Develop and foster direct lines of communication with counterparts in Operations, Marketing and other D&B divisions (Sales & Marketing Solutions, etc.) to improve process, enhance lead quality and raise overall sales yield
• Monitor and review the transition of customers into core micro channel to maximize usage and minimize cost of service. Ensure proper segmentation throughout the channels.

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Dun & Bradstreet Credibility Corp. is looking for a Credit Advisor to advise our customers about credibility solutions for small business customers. This person is responsible to achieve sales goals on a weekly & monthly basis, while observing all compliance policies and procedures.

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BS/BA in Business related field or related experience preferred but not required

Ideal candidate would have demonstrated sales ability, using needs-based selling; assertive; persistent; good listener; self-motivated

• Aptitude for acquiring selling skills and product knowledge
• Proven track record of achieving/exceeding quota driven goals in a high volume, fast-paced call center environment; strong telephone presence and skills required
• Experience in selling an intangible product (such as insurance, information, etc.) rather than a tangible product and/or inside sales is strongly preferred
• High school diploma is required
• Outstanding verbal, organizational, written and verbal communication skills required
• High energy, strong phone presence
• Strong computer skills, including Microsoft Office Suite
• Achieve direct revenue goals by selling products and service to new and inactive customers via the telephone on customer calls
• Credit advisors may be assigned to primarily inbound or outbound calls; may be assigned to New Customer Acquisition, Retention, Winback, Canada or other specialty areas
• Probe for and identify sales lead opportunities with information customers who engage in B2B transactions
• Use technology to achieve required talk time, revenue per hour and calls per hour
• Remain knowledgeable about customers' business practices and functions, understand the relationship between Dun & Bradstreet Credibility products/services and the appropriate needs for customers and the ability to transition customers to the proper service/sales consultant efficiently

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Dun & Bradstreet Credibility Corp. is looking for a Credit Advisor to advise our customers about credibility solutions for small business customers. This person is responsible to achieve sales goals on a weekly & monthly basis, while observing all compliance policies and procedures.

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BS/BA in Business related field or related experience preferred but not required

Ideal candidate would have demonstrated sales ability, using needs-based selling; assertive; persistent; good listener; self-motivated

• Aptitude for acquiring selling skills and product knowledge
• Proven track record of achieving/exceeding quota driven goals in a high volume, fast-paced call center environment; strong telephone presence and skills required
• Experience in selling an intangible product (such as insurance, information, etc.) rather than a tangible product and/or inside sales is strongly preferred
• High school diploma is required
• Outstanding verbal, organizational, written and verbal communication skills required
• High energy, strong phone presence
• Strong computer skills, including Microsoft Office Suite
• Achieve direct revenue goals by selling products and service to new and inactive customers via the telephone on customer calls
• Credit advisors may be assigned to primarily inbound or outbound calls; may be assigned to New Customer Acquisition, Retention, Winback, Canada or other specialty areas
• Probe for and identify sales lead opportunities with information customers who engage in B2B transactions
• Use technology to achieve required talk time, revenue per hour and calls per hour
• Remain knowledgeable about customers' business practices and functions, understand the relationship between Dun & Bradstreet Credibility products/services and the appropriate needs for customers and the ability to transition customers to the proper service/sales consultant efficiently

[Back to top]

Dun & Bradstreet Credibility Corp. is looking for a Sales Team Lead to oversee and lead a sales team in the New Customer Acquisition world. NCA teams sell to those customers with an average spend of less then $2,000.00 per transaction, with less than 50 employees. This person will be responsible for managing team members who are handling all inbound and/or outbound calls, including personnel management (time and attendance), coaching, training, and interfacing with other department heads to maximize sales performance on the team.Dun & Bradstreet Credibility Corp. is looking for a Sales Team Lead to oversee and lead a sales team in the New Customer Acquisition world. NCA teams sell to those customers with an average spend of less then $2,000.00 per transaction, with less than 50 employees. This person will be responsible for managing team members who are handling all inbound and/or outbound calls, including personnel management (time and attendance), coaching, training, and interfacing with other department heads to maximize sales performance on the team.

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

BS/BA in Business Related field or related experience required

Ideal candidate would have 3+ years prior sales management experience in a metric-driven call center environment

• Strong interpersonal platform and excellent oral and written communication skills required
• Must be able to drive team performance to meet commitments
• Must make recruiting, retaining and developing talent a priority
• External candidates must have extensive selling skills, with a proven track record in demonstrating strong sales performance results
• Must demonstrate the ability to work in a rapidly changing environment, handle multiple priorities and effectively lead teams through change
• Must be goal oriented, creative, and highly analytical
• Must be able to empower team members to make decisions that drive results for their customers
• Expertise with various online tracking technologies and experience with social media is a plus
• Proficient in Excel, PowerPoint, Word and Outlook; Working
• Possess strong problem-solving skills, including the ability to think analytically and creatively
• Ability to multitask and prioritize multiple assignments in a dynamic, fast-paced, entrepreneurial environment
• Have the ability to thrive in an energetic, fast pace, high growth, entrepreneurial environment
• Hands-on; completes tasks and dependable; proactive in nature
• Team player, with a strong sense of ownership and a "get things done" attitude
• Ethical, fair, and of high integrity
• Build and drive a team of approximately 15 team members specializing in new customer acquisition for those business with under $2k average spend, and over 200 average employees
• Responsible for personnel administration for the team, including (but not limited to): salary review, team member development, planning/training, performance management and employee relations
• Work with various internal partners to increase the overall quantity and quality of sales leads and overall NCA call volume. This includes: source identification (SBS, Web, modeling, cross-sell and partnerships), lead qualification, distribution, routing and tracking.
• Employ and replicate best demonstrated sales practices as well as sales process improvements
• Develop and foster direct lines of communication with counterparts in Operations, Marketing and other D&B divisions (Sales & Marketing Solutions, etc.) to improve process, enhance lead quality and raise overall sales yield
• Monitor and review the transition of customers into core micro channel to maximize usage and minimize cost of service. Ensure proper segmentation throughout the channels.

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Dun & Bradstreet Credibility Corp. is looking for a high energy, results oriented, fast-paced Recruiter with experience recruiting exceptional sales/contact center professionals to drive the recruiting efforts of our Tucson call center. This person will be responsible for the full-lifecycle recruiting of the staff in Tucson, ensuring our talent acquisition and hiring needs are met.

More Specifically...

• Continuously recruit and staff our Credit Advisor teams in our Tucson, AZ location
• Assist in driving overall recruiting strategy for Tucson
• Recruit high caliber candidates that reflect our company culture, values and passion
• Work closely with Recruiting, HR and Operations to ensure necessary outlets are being used to post and advertise positions driving in quality potential candidates
• Review inbound resumes as well as proactively prospect and leverage online tools and personal/professional networks to recruit top caliber talent for our sales organization
• Effectively communicate Dun & Bradstreet Credibility Corp.’s business and culture to prospective candidates
• Help facilitate the entire recruiting process and all communication amongst Hiring Managers and candidates, including scheduling interviews
• Assist in reference checks, making offers and background checks as needed

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

Bachelor’s degree (or equivalent experience).

• 2+ years of fast-paced, call center, and/or inside sales team recruiting experience. Online, technology or web services experience a plus!
• Have a high level of energy, enthusiasm and drive to meet and exceed hiring goals
• Goal and results-oriented individual with experience in high volume recruiting highly preferred
• Possess a background in recruiting for high performing call centers, customer care centers, and inside sales teams highly preferred
• Superb communication skills – written, verbal, presentation and interpersonal
• Able to effectively communicate our open positions, the opportunity, our company goals, vision and culture to prospective candidates
• Able to determine, communicate and assess culture fit within our organization

PLUSES:

• Strong organizational and project management skills
• Self-driven, with a positive outlook and can work independently with little or no supervision
• Highly responsible, self-motivated and able to thrive in an energetic, fast paced environment
• Hands-on; completes tasks and dependable with a highly detailed-oriented persona
• Ethical, fair and of high integrity

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Dun & Bradstreet Credibility Corp. is looking for a results-oriented, Email Marketing Manager responsible for the creation, implementation and optimization of direct response campaigns that support customer acquisition and retention programs. The role would also provide general marketing activities that support profitable sales growth. This position will have direct oversight of the email marketing channel to drive lead generation and retention.

More Specifically...

• Build and refine overarching email marketing strategy and manage the end-to-end email campaign process including planning, targeting, segmentation, testing, execution, reporting and optimization
• Work cross functionally to develop email marketing strategies with detailed project specifications, provide project management across different business units to ensure successful execution
• Develop marketing plans leveraging prospect and customer segmentation strategies to drive relevant messaging and product targeting to optimize conversion and retention
• Manage email calendar and work internally with multiple stakeholders to ensure campaigns are tested, approved and scheduled on time
• Oversee QA and A/B and multivariate testing for email creative, subject lines, list segments, products, etc.
• Utilize understanding of email performance metrics, best practices and benchmarking to help drive and optimize key traffic and revenue metrics including deliverability, CTR, open rates, ROI, acquisition cost, engagement and retention
• Stay current on email best practices surrounding performance, deliverability, new device rendering, mobile adoption, social media, etc. and share with the entire marketing team
• Manage the timely development and deployment of creative assets to support email, landing pages and sales collateral, working with internal creative services team and outside agencies
• Recommend and establish procedures, workflows and project plans to improve efficiency of marketing campaign development, launch and back-end tracking
• Be the primary contact for our email service provider

REQUIREMENTS/QUALIFICATIONS:

EDUCATION:

Bachelor’s degree in Marketing/Finance (or related field).

• 3-5+ years of experience in direct response email marketing campaign management and delivery through major email service provider
• Experience developing database segmentation strategy
• Direct hands-on experience developing online advertising/promotional and direct response marketing programs and collateral
• Experience and understanding with marketing business-to-business technology products, targeting SMB audiences highly preferred
• Previous experience working in the financial services/banking space a plus
• Proficiency in HTML coding and Photoshop highly preferred

PLUSES:

• Able to work cross-functionally with multiple departments in a fast paced environment
• Strong business/analytical organization and project management skills
• Demonstrated ability to drive marketing strategy in a fast-paced, matrixed environment
• Self-driven, with a positive outlook and ability to motivate resources and peers
• Excellent communication skills – written, verbal, presentation and interpersonal
• Highly responsible, self-motivated and able to thrive in an energetic, fast paced environment
• Hands-on; completes tasks and dependable with a highly detailed-oriented persona
• Passion to excel and enjoys working with creative, fast-paced, entrepreneurs
• Ethical, fair and of high integrity

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