We are always trying to manage the up and down cycles of our business. In the manufacturing sector, all of our potential customers look at our D&B Credit File to make sure we are a credible business within our industry. We recently realized that we hadn’t been staying on top of updating our credit file and specifically we needed to improve our Paydex Score. We ended up using the Concierge service to help us update our file and we look much better than we did five years ago when it comes to how our business credit and credibility is seen by others.
As our company grew, we were given the opportunity to partner with some of the nation’s largest retailers. Just like your personal credit score matters when you’re trying to buy a house, your D&B business credit scores are an important sign of the strength of your company to these large retailers. Our relationship with our Concierge manager has really become a key partner in the continued growth of our company. We even call our concierge a key employee. Having a strong business credit profile with D&B and having someone who understands how to help grow our company with this service has been an invaluable resource.
Unfortunately we neglected our DNB credit file only to find our ratings and new client acquisitions suffered as a result. Thankfully our Concierge Manager was able to help us update our business credit file and restore it to where we needed it to be. My only regret was not leveraging the Concierge Program earlier. I highly recommend the expert service to those companies wanting to remain a step ahead of the game.
As our company grows both in size and in scope of the services we offer, our D&B® ratings increasingly play a critical role in securing relationships with new and existing customers. In years past, we weren’t necessarily concerned with our D&B status, so when we were more recently required to provide our current D&B credit report, we found it bore no resemblance to our actual business. The Concierge program was an invaluable resource in updating and providing an accurate D&B credit file – in just over a week. Although the Concierge program wasn’t in our budget when we first reached out, we couldn’t afford to move forward without it. The Concierge program is already factored into our budget for this coming year as we continue to grow our business with the help of our up-to-date D&B credit standings.
We had been working hard as a company to regain our credibility within the community and marketplace but needed extra support in order to do so. We chose the Concierge Program as it promised personalized support and attention – and we have received just that. We could not be more complimentary of our concierge representative’s attention to our account and his constant communication with us in order to help us maintain and monitor our company’s credit profile.
We are a fresh fruit and vegetable processor whose products are sold at grocery stores and large retailers across the country. Due to restructuring of our company, our credit was compromised – affecting both our current contracts with a specific large retailer as well as pending bids we were working on. It was a very scary time for us as we needed to not only remedy the situation, but do so in an extremely expedited fashion. Our Concierge Manager, Sonia, was critical in helping us get our scores to a qualified level. She kept in constant touch with us, walking us through the process. Ultimately we accomplished what we needed to accomplish in a short time. I would recommend the Concierge service to any business that was in our place as we could not have done this by ourselves.
We chose the Concierge program because we wanted an experienced professional to monitor our business activities and to help us monitor our business credit standing. Having a dedicated Concierge gives us peace of mind so we can focus on our other priorities; having someone on our side who is knowledgeable and efficient makes us feel a whole lot better as a company.
We have been in business for over 20 years and our business credit report wasn’t really reflective of what was going on. We decided to try something new – Dun & Bradstreet’s Concierge service. Our concierge has been really good with us. She did exactly what we were hoping for – she followed up daily and she gave us the support we needed.
We were concerned that our Dun & Bradstreet report was not reflecting our company’s solid financial background. We were thrilled with the Dun & Bradstreet Concierge Service and our Concierge Manager, Tara, who was incredibly efficient in expediting our requested changes to the accuracy and reporting of data in our D&B report. We would recommend this service to other companies as it absolutely met and exceeded our expectations.
We were in a situation where we needed a quick check-up of our credit rating and we needed to make sure that all outstanding issues were resolved. The Dun & Bradstreet Credibility Concierge Team went to work immediately for us. The Team under Roger’s leadership accomplished the mission and kept us informed at every step.
We’re a young dog treat manufacturer. Having been in startup mode for a while, our credit scores did not accurately reflect our actual financial situation and risked our ability to work with large retailers. Our Dun & Bradstreet Concierge has helped us in greatly improving our business credit report and has served as a fantastic advocate for our company.
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