30 MANSELL CT STE 220 SUITE 220 ROSWELL, GA 30076 Get Directions
30 MANSELL CT STE 220 SUITE 220 ROSWELL, GA 30076 Get Directions
Cresan Management LLC d.b.a. MyDealerLotTM ("MDL") is a privately-held, Georgia LLC that has created a SaaS offering that is revolutionizing customer service in the retail auto industry. MDL's offerings use Radio Frequency Identification (RFID) technologies for vehicle loaction and tracking, process improvement, automated guest recognition, personalized customer service and sales and inventory management. MDL's solutions address a critical problem in the changing retail automotive market: how to increase revenue and margin at the dealership level while retaining customers.
MDL has created technology enabled services that allows the dealerships to provide extremely personalized, luxury experiences to their customers coupled with process improvements, all contributing to increased customer retention, revenue and margin for the dealers. Given the decline in margins on the sale of new automobiles to the single digits, it is crucial for dealerships to find alternatives to generating revenue and profits. Dealers now realize as much as 50-75% of their total revenue and net profit from a customer via service, parts and financial products. Creating long term relationships with customers are the key to maximizing this revenue. Since inception in 2008, MDL has secured relationships with 150 dealers and has deployed over 3,000,000 RFID tags.
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